"Lovely treatment, however I am very disappointed. I wanted to lighten my hair. Only after 5 min after the application of the lightening product I felt a heat that you could no longer touch. My hair was burnt and now I have hair like straw. I feel very uncomfortable and my haircut is very bad. I don't want to touch my hair anymore. And yet I had to pay so much even though I didn't come out with my desired end result. I won't say anything about the hygiene. I had to put on a vest full of dirt and hair. The comb the hairdresser used was used and full of hair. I was disgusted. I was the first and only customer and saw how the salon was unkempt, unhygienic and unclean."